Our website address is: https://charlofarm.org.
Privacy Policy
Last updated: March 19, 2026
At Charlo Farm Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or place an order with us.
1. Information We Collect
We may collect the following information:
- your name
- billing and shipping address
- email address
- phone number
- payment details processed through secure third-party payment providers
- order history
- information you submit through contact forms
- technical information such as IP address, browser type, device type, and website usage data
2. How We Use Your Information
We use your information to:
- process and fulfill orders
- communicate with you about your order
- respond to inquiries and customer service requests
- improve our website, products, and services
- detect fraud or misuse
- send marketing emails only where permitted or where you have agreed to receive them
3. Payment Information
We do not store your full payment card details on our servers. Payments are processed through third-party payment providers and are subject to their own privacy and security policies.
4. Sharing of Information
We may share your information only where necessary with:
- payment processors
- shipping and delivery providers
- website hosting and technical service providers
- legal or regulatory authorities where required by law
We do not sell your personal information.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, remember preferences, and understand how visitors use the site. You can control cookies through your browser settings, but disabling them may affect site performance.
6. Marketing Communications
If you subscribe to our mailing list, we may send you updates, promotions, or product news. You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We keep personal information only as long as necessary for business, legal, tax, accounting, and customer service purposes.
9. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, subject to legal and operational requirements.
10. Third-Party Services and Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
11. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
Charlo Farm Ltd.
Email: charlofarm@gmail.com
Phone: +1(868) 467-1180
Address: Arima, Trinidad and Tobago, W.I.
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